Technical Service Desk Analyst
VISAA CORP. | SINGAPORE
Job Description:
Reassign ticket if agent is unable to resolve ticket. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver...
We are offering an opportunity for those who are starting their career. If you are motivated and eager to learn, come join our team!
- Requirements:
- Willingness to learn and adapt.
- Good communication and organizational skills.
- Ability to work in a team.
- Basic computer skills are desirable.
- Responsibilities:
- Assist in administrative and operational activities.
- Answer calls and manage correspondence.
- Organize and maintain updated documents.
- Participate in projects and provide general support.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Opportunities for growth and development.